Explore GreatWork Activity Log for change reviews, event context, investigation ownership, and retention decisions. Discuss the records your team needs.
Give operational reviews a clear record of relevant changes and the context needed to investigate them. Explore Activity Log with a representative account update, record correction, or workflow question. Use the walkthrough to discuss which events matter, who reviews them, and how staff should follow up when an action or change needs a closer look.
All modules · Platform Tools
Where Activity Log fits
Start with the events your process owners need to understand and the questions they expect a log to answer. Review the available event details, timestamps, user references, and access settings with your administrator. Agree how a reviewer links an event to the affected business record and assigns an investigation. Confirm event coverage and retention for your configuration, and establish a response route for missing context. Keep log review connected to operational evidence and other relevant records when deciding what happened and what action is appropriate.
Practical workflows to discuss
- Review the recorded context surrounding a customer-record correction.
- Prepare an investigation handoff for an unexpected account-setting change.
- Agree a periodic review of selected events with the responsible owner.
Plan your setup
- Which events and details are recorded in your configured workspace?
- Who may inspect logs and investigate questions about recorded actions?
- What retention and review schedule fits the operating process?
Explore Activity Log
Review this module in the GreatWork.ai live catalogue and discuss the records, reporting and configuration your team needs.
Related modules
Business suites: Security & Administration.
GreatWork.ai is provided by AT Global Tech Private Limited.