Plan business process mappings with GreatWork.ai. Define handoffs, decision roles, review evidence and ownership when an operational process changes.
Make the route through a business process understandable to the people doing the work. Plan the trigger, decision points, required information and responsibility at each handoff. Explore Business Process Mappings around creating an agreed operational explanation, including what should happen when information is missing or a request returns to an earlier stage for clarification, correction or another authorized decision.
All modules · Industry Add-ons
Where Business Process Mappings fits
Choose one process with a clear beginning and completion condition. Identify the roles involved and the evidence each role needs before moving work forward. Discuss approvals, exception routes and the source records referenced at each stage. Review how an approved process explanation will be distinguished from a proposed revision. During setup, confirm required diagram or document formats and the relationship with workflow records. Give the mapping a review owner so changes in departmental responsibility, source systems or business rules prompt an explicit discussion about the operational consequences.
Practical workflows to discuss
- Map a purchase approval with its exception routes.
- Outline ownership across a customer onboarding handoff.
- Define review of a proposed change to departmental responsibilities.
Plan your setup
- What evidence permits work to move through each decision point?
- Who approves changes to the agreed process explanation?
- Which exceptions require a different route or accountable owner?
Explore Business Process Mappings
Review this module in the GreatWork.ai live catalogue and discuss the records, reporting and configuration your team needs.
Related modules
Business suites: AI, Automation & Productivity.
GreatWork.ai is provided by AT Global Tech Private Limited.