Plan garage job records, customer approvals, parts requests and administrative handovers with GreatWork before defining repair-workflow requirements.
Garage administration connects a customer’s request with a vehicle, an agreed job and the people reviewing the work. Shape GreatWork’s Garage Management workspace around those records and handoffs. Keep requested work, approved additions and completion evidence distinct so service advisers can explain outstanding questions without relying on a mechanic’s informal note as the entire administrative record.
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Where Garage Management fits
Start with one job type and identify the customer, vehicle reference, requested work and responsible service adviser. Describe how workshop findings become a proposal for customer review and how approval is confirmed before work proceeds. Map parts requests and supplier questions to the job reference. Agree who checks the administrative record before the vehicle handover and how disputed charges are routed. Select reports for jobs awaiting decisions, outstanding parts questions and incomplete handovers, leaving technical diagnosis and repair acceptance with qualified workshop personnel.
Practical workflows to discuss
- Define vehicle job records with requested work and customer approval references.
- Plan workshop-to-service-adviser handoffs for additional work and parts questions.
- Scope administrative handover reviews covering unresolved decisions and disputed charges.
Plan your setup
- Who confirms customer approval before additional workshop work is instructed?
- Which vehicle and job references should accompany each parts or supplier request?
- What administrative evidence is required before the service adviser closes a handover?
Explore Garage Management
Review this module in the GreatWork.ai live catalogue and discuss the records, reporting and configuration your team needs.
Related modules
Catalogue area: Industry Add-ons.
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