Plan operational requests with GreatWork.ai. Define submission records, decision owners, approval stages and practical routing questions for internal teams.
Give an internal request a clear purpose, owner and route to a decision. Explore how Requests should represent the information a colleague needs before reviewing a proposed action. Plan the administrative journey from submission to resolution, including returned work and incomplete details, so the requester knows what is needed and the reviewing team can explain the next step clearly.
All modules · ERP & Finance
Where Requests fits
Choose the request types your team handles most often and define their required information. Agree which role reviews each type and when another department should become involved. Discuss the records needed to distinguish an approval, a rejection and a request for clarification. Identify reporting questions around aging work and unresolved decisions. During setup, review how requests should reference purchasing, documents or other operational records. Keep status definitions understandable to both the submitting colleague and the person responsible for acting on the result, including work returned for a corrected submission.
Practical workflows to discuss
- Plan a review route for an internal equipment request.
- Outline clarification handling for an incomplete departmental submission.
- Define ownership when a request crosses department boundaries.
Plan your setup
- Which fields make each request type ready for review?
- Who can approve, return or decline the requested action?
- When should a request become another operational record?
Explore Requests
Review this module in the GreatWork.ai live catalogue and discuss the records, reporting and configuration your team needs.
Related modules
Business suites: Operations, Inventory & Logistics.
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