Plan facilities records, location responsibilities, service requests and contractor handoffs with GreatWork before configuring operational reports.
Facilities teams coordinate buildings, service requests, equipment concerns and contractor visits. Build your GreatWork Facilities setup around a clear location structure and the people accountable for each request. Keep an incoming issue distinct from an approved work instruction so urgency, access requirements, scope changes and completion evidence can be reviewed before a service record is administratively closed.
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Where Facilities fits
Start with one property or site and identify locations, request categories, responsible owners and relevant asset references. Document how a request is assessed, assigned and reviewed when more information is needed. Map contractor access and purchasing handoffs using your existing procedures. Describe who accepts completion evidence and who resolves a recurring or disputed issue. Prioritize unresolved requests, overdue actions, repeated location concerns and contractor follow-up. Define maintenance-system handoffs with the source records, review responsibilities and evidence required to accept them.
Practical workflows to discuss
- Define site and location references for facilities requests and ownership.
- Plan contractor handoffs covering access, scope questions and completion evidence.
- Scope review reports for recurring concerns, unresolved requests and outstanding follow-up.
Plan your setup
- Which location and asset references should accompany each facilities request?
- Who approves additional work and accepts evidence that a request is complete?
- How should repeat issues or disputed completion records reach the facilities owner?
Explore Facilities
Review this module in the GreatWork.ai live catalogue and discuss the records, reporting and configuration your team needs.
Related modules
Catalogue area: Industry Add-ons.
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